{"id":2218,"date":"2022-11-03T03:42:13","date_gmt":"2022-11-03T03:42:13","guid":{"rendered":"https:\/\/tsvline.com\/?page_id=2218"},"modified":"2026-10-29T14:34:08","modified_gmt":"2026-10-29T14:34:08","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/tsvline.com\/ro\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2218\" class=\"elementor elementor-2218\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4aa4f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4aa4f1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68f2975\" data-id=\"68f2975\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11c3213 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"11c3213\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><div class=\"elementor-heading-title elementor-size-default\">Termeni \u0219i condi\u021bii<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86bd097 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"86bd097\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>V\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie acest document \u00eenainte de a plasa o comand\u0103. Prin utilizarea site-ului \u0219i prin plasarea unei comenzi, confirma\u021bi c\u0103 a\u021bi citit, a\u021bi \u00een\u021beles \u0219i a\u021bi acceptat prezentii Termeni \u0219i Condi\u021bii.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dab44a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2dab44a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">1. DATE DE IDENTIFICARE ALE V\u00c2NZ\u0102TORULUI <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39a148 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f39a148\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Site-ul www.tsvline.ro (denumit \u00een continuare \u201eSite-ul\u201d) este operat de:<br \/>\u2022 Denumire: PM ALUMINIUM LINE SRL (denumit\u0103 \u00een continuare \u201eV\u00e2nz\u0103torul\u201d, \u201enoi\u201d)<br \/>\u2022 Sediul social: Mun. Cluj-Napoca, jud. Cluj, str. Corneliu Coposu, nr. 167<br \/>\u2022 CUI: RO40082972 <br \/>\u2022 Nr. \u00eenregistrare Registrul Comer\u021bului: J2018004924127<br \/>\u2022 Cont bancar (IBAN): RO69BTRLRONCRT0472741301, deschis la Banca Transilvania<br \/>\u2022 E-mail: info@tesvline.ro<br \/>\u2022 Telefon: (+40) 723 300 257<\/p><p><br \/>1.1. Rolul societ\u0103\u021bii \u00een procesul de comercializare<br \/>PM ALUMINIUM LINE SRL ac\u021bioneaz\u0103 pe Site \u00een calitate de produc\u0103tor \u0219i comerciant (v\u00e2nz\u0103tor direct). Produsele sunt fabricate \u0219i\/sau prelucrate de PM \u0219i sunt v\u00e2ndute direct Cump\u0103r\u0103torilor, \u00een nume \u0219i pe cont propriu. Contractul de v\u00e2nzare se \u00eencheie direct \u00eentre Cump\u0103r\u0103tor \u0219i PM ALUMINIUM LINE SRL.<br \/>PM r\u0103spunde direct fa\u021b\u0103 de Cump\u0103r\u0103tor pentru calitatea, conformitatea, livrarea, garan\u021bia \u0219i facturarea Produselor. Sumele pl\u0103tite online sunt \u00eencasate de PM ALUMINIUM LINE SRL; NETOPIA Payments are exclusiv rolul de procesator de pl\u0103\u021bi.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a6d85 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"86a6d85\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">2. DEFINI\u021aII<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f73f85 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2f73f85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u2022 Cump\u0103r\u0103tor \/ Client \u2013 orice persoan\u0103 fizic\u0103 (peste 18 ani) sau persoan\u0103 juridic\u0103 ce plaseaz\u0103 o comand\u0103 pe Site.<br \/>\u2022<strong> Cont<\/strong> \u2013 sec\u021biunea din Site, asociat\u0103 unei adrese de e-mail \u0219i unei parole, \u00een care Cump\u0103r\u0103torul \u00ee\u0219i poate vedea datele \u0219i istoricul comenzilor.<br \/>\u2022 <strong>Produse<\/strong> \u2013 produsele \u0219i serviciile listate pe Site.<br \/>\u2022 <strong>Comand\u0103<\/strong> \u2013 documentul electronic prin care Cump\u0103r\u0103torul \u00ee\u0219i exprim\u0103 inten\u021bia de a achizi\u021biona Produse.<br \/>\u2022 <strong>Contract<\/strong> \u2013 contractul la distan\u021b\u0103 \u00eencheiat \u00eentre V\u00e2nz\u0103tor \u0219i Cump\u0103r\u0103tor, f\u0103r\u0103 prezen\u021ba fizic\u0103 simultan\u0103 a p\u0103r\u021bilor.<br \/>\u2022<strong> Procesator de pl\u0103\u021bi<\/strong> \u2013 NETOPIA Payments, care proceseaz\u0103 pl\u0103\u021bile online cu cardul.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13eb10d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"13eb10d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">3. ACCEPTAREA TERMENILOR \u0218I MODIFICAREA LOR<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1375b20 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1375b20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>3.1. Accesul pe Site \u0219i plasarea unei Comenzi presupun acceptarea integral\u0103 a acestui document, \u00een versiunea afi\u0219at\u0103 la data plas\u0103rii Comenzii.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47231de elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"47231de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>3.2. Ne rezerv\u0103m dreptul de a modifica periodic acest document pentru a reflecta schimb\u0103ri ale activit\u0103\u021bii sau ale legisla\u021biei. Modific\u0103rile devin active de la momentul afi\u0219\u0103rii pe Site \u0219i nu afecteaz\u0103 Comenzile deja plasate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08995b0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"08995b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">4. CONTUL DE UTILIZATOR <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2f2b4 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ca2f2b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>4.1. Comenzile pot fi plasate cu sau f\u0103r\u0103 creare de Cont. Pentru fiecare persoan\u0103 fizic\u0103 sau juridic\u0103 se poate crea un singur Cont.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e6c21 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"60e6c21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>4.2. Cump\u0103r\u0103torul este responsabil pentru corectitudinea datelor introduse \u0219i pentru p\u0103strarea confiden\u021bialit\u0103\u021bii datelor de autentificare. Orice activitate desf\u0103\u0219urat\u0103 prin Cont se consider\u0103 efectuat\u0103 de titularul acestuia.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b94e4e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8b94e4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>4.3. Ne rezerv\u0103m dreptul de a suspenda sau \u00eenchide Conturile \u00een caz de furnizare de informa\u021bii false, utilizare abuziv\u0103 a Site-ului sau comenzi false repetate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702670b elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"702670b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">5. PRODUSE, PRE\u021aURI \u0218I DISPONIBILITATE <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b02f0 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e2b02f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>5.1. Informa\u021biile despre Produse (descrieri, imagini, dimensiuni, culori) au caracter de prezentare. Pot exista mici diferen\u021be de nuan\u021b\u0103 fa\u021b\u0103 de imagini, \u00een func\u021bie de set\u0103rile ecranului.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dec7ef elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8dec7ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>5.2. Pre\u021burile sunt exprimate \u00een lei (RON) \u0219i includ TVA, dac\u0103 nu se specific\u0103 altfel. Pre\u021bul final, inclusiv costul livr\u0103rii, este afi\u0219at \u00een procesul de finalizare a Comenzii, \u00eenainte de transmiterea ei.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d4ca8e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8d4ca8e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>5.3. Pre\u021burile \u0219i ofertele sunt valabile \u00een limita stocului disponibil. \u00cen cazul unei erori evidente de afi\u0219are a pre\u021bului, putem anula Comanda, anun\u021b\u00e2nd Cump\u0103r\u0103torul \u0219i restituind integral sumele deja achitate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9834a97 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9834a97\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">6. PLASAREA \u0218I ACCEPTAREA COMENZII  <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c71c67 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8c71c67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>6.1. Comanda se plaseaz\u0103 prin ad\u0103ugarea Produselor \u00een co\u0219ul de cump\u0103r\u0103turi, completarea datelor solicitate \u0219i alegerea modalit\u0103\u021bii de plat\u0103. Ad\u0103ugarea \u00een co\u0219 nu rezerv\u0103 Produsul.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0667c65 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0667c65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>6.2. Dup\u0103 plasarea Comenzii, Cump\u0103r\u0103torul prime\u0219te un e-mail de confirmare a primirii acesteia, cu rol informativ. Contractul se consider\u0103 \u00eencheiat \u00een momentul \u00een care Cump\u0103r\u0103torul prime\u0219te notificarea de expediere\/confirmare a Comenzii.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d70007 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1d70007\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>6.3. Putem anula sau modifica o Comand\u0103, cu notificarea Cump\u0103r\u0103torului \u0219i restituirea sumelor achitate, dac\u0103: plata nu este autorizat\u0103 sau este respins\u0103 de banc\u0103\/procesatorul de pl\u0103\u021bi, datele furnizate sunt incomplete sau incorecte, Produsul nu mai este disponibil \u00een stoc.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f9e28 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"e0f9e28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">7. MODALIT\u0102\u021aI DE PLAT\u0102 <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d04c08e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d04c08e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pe Site sunt disponibile urm\u0103toarele modalit\u0103\u021bi de plat\u0103:<\/p><p><br \/>7.1. Plata online cu cardul bancar (Visa, Mastercard, Maestro) \u2013 procesat\u0103 securizat prin NETOPIA Payments. Cump\u0103r\u0103torul este redirec\u021bionat c\u0103tre pagina securizat\u0103 a procesatorului, unde introduce datele cardului. Datele cardului nu sunt accesibile \u0219i nu sunt stocate de PM ALUMINIUM LINE SRL; ele sunt prelucrate exclusiv de procesatorul de pl\u0103\u021bi, care respect\u0103 standardele de securitate aplicabile. Comanda este procesat\u0103 dup\u0103 confirmarea pl\u0103\u021bii.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7c29d7 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a7c29d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>7.2. Plata prin transfer bancar (ordin de plat\u0103) \u2013 \u00een baza facturii proforma\/confirm\u0103rii Comenzii, \u00een contul:<br \/>\u2022 Beneficiar: PM ALUMINIUM LINE SRL<br \/>\u2022 IBAN: RO69BTRLRONCRT0472741301<br \/>\u2022 Banca: Banca Transilvania<br \/>\u2022 Men\u021biune: num\u0103rul Comenzii<br \/>Comanda se onoreaz\u0103 dup\u0103 confirmarea \u00eencas\u0103rii sumei \u00een cont.<\/p><p><br \/>7.3. Nu suport\u0103m comisioanele de conversie valutar\u0103 sau alte costuri aplicate de banca emitent\u0103 a cardului, dac\u0103 moneda cardului difer\u0103 de RON.<\/p><p><br \/>7.4. Pentru fiecare Comand\u0103 se emite factur\u0103 fiscal\u0103, transmis\u0103 \u00een format electronic la adresa de e-mail a Cump\u0103r\u0103torului. Cump\u0103r\u0103torul este responsabil pentru furnizarea datelor corecte de facturare.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0dae74 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"b0dae74\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">8. LIVRAREA<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbe3de2 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"cbe3de2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>8.1. Livrarea se face prin firme de curierat sau prin mijloace proprii, la adresa indicat\u0103 \u00een Comand\u0103, numai pe teritoriul Rom\u00e2niei.<\/p><p><br \/>8.2. Termenul estimativ de livrare este de 2 \u2013 7 zile lucr\u0103toare de la \u00eencas\u0103rii pl\u0103\u021bii. Costul livr\u0103rii este afi\u0219at \u00eenainte de finalizarea Comenzii.<\/p><p><br \/>8.3. La primirea coletului, Cump\u0103r\u0103torul este rugat s\u0103 verifice integritatea ambalajului \u00een prezen\u021ba curierului \u0219i s\u0103 formuleze eventuale rezerve pe documentul de transport. Eventualele deterior\u0103ri sau neconformit\u0103\u021bi se semnaleaz\u0103 \u00een maximum 48 de ore la adresa de e-mail de contact.<\/p><p><br \/>8.4. Proprietatea asupra Produselor se transfer\u0103 la livrare Cump\u0103r\u0103torului.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a264f75 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a264f75\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">9. DREPTUL DE RETRAGERE (RETURNAREA PRODUSELOR) <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13794c2 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"13794c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>9.1. Cump\u0103r\u0103torul persoan\u0103 fizic\u0103 are dreptul de a se retrage din Contract, f\u0103r\u0103 a invoca vreun motiv, \u00een termen de 14 zile calendaristice de la data primirii Produselor (conform OUG nr. 34\/2014).<\/p><p><br \/>9.2 Nu se accept\u0103 produse asupra c\u0103rora au fost efectuate interven\u021bii neautorizate, cele care prezint\u0103 urme de uzur\u0103 sau folosire excesiv\u0103, zg\u00e2rieturi, lovituri, \u0219ocuri mecanice \u0219i produsele c\u0103rora le lipsesc accesorii.<\/p><p><br \/>9.3. Pentru exercitarea dreptului, Cump\u0103r\u0103torul notific\u0103 PM de decizie printr-o declara\u021bie neechivoc\u0103 transmis\u0103 la info@tsvline.ro . Produsul se returneaz\u0103 \u00een maximum 14 zile de la notificare, \u00een ambalajul original, complet, cu accesoriile \u0219i documentele aferente, nefolosit.<\/p><p><br \/>9.4 Costurile aferente transportului returului vor fi suportate de c\u0103tre cump\u0103r\u0103tor. Responsabilitatea expedierii \u0219i ambal\u0103rii corespunz\u0103toare a produsulor revine cump\u0103r\u0103torului, PM nu \u00ee\u0219i asum\u0103 responsabilitatea pentru coletele deterioarate datorit\u0103 ambal\u0103rii necorespunz\u0103toare, afectate \u00een timpul transportului.<\/p><p><br \/>9.5 Coletul va fi verificat la livrare, \u00een cazul \u00een care apar defecte cauzate de transport care afecteaz\u0103 func\u021bionarea produsului costurile aferente remedierii problemei vor fi deduse din suma returnat\u0103.<\/p><p><br \/>9.6 Produsele returnate trebuie s\u0103 fie \u00eenso\u021bite de copie a facturii de achizi\u021bie. \u00cen func\u021bie de op\u021biunea clientului, banii se pot folosi pentru achitarea altui produs sau se pot returna \u00een termen de maxim 14 zile de la primirea produsului \u00eentr-un cont bancar indicat.<\/p><p><br \/>9.7 Excep\u021bii de la dreptul de retragere. Conform legii, dreptul de retragere nu se aplic\u0103, printre altele, pentru Produsele confec\u021bionate dup\u0103 specifica\u021biile Cump\u0103r\u0103torului sau personalizate \u00een mod clar (de exemplu, profile\/elemente din aluminiu t\u0103iate, debitate sau fabricate la dimensiuni\/culori la comand\u0103).<\/p><p><br \/>9.8 Persoanele juridice nu beneficiaz\u0103 de dreptul legal de retragere; returnarea se poate face doar \u00een condi\u021biile agreate \u00een scris cu PM.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95c7127 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"95c7127\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">10. GARAN\u021aIA \u0218I CONFORMITATEA PRODUSELOR <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3579443 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3579443\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>10.1. Produsele beneficiaz\u0103 de garan\u021bie legal\u0103 de conformitate, potrivit legisla\u021biei \u00een vigoare (Legea nr. 449\/2003 \u0219i OUG nr. 140\/2021). Garantia se acorda pentru o perioada de 5 ani de la vanzarea produsului.<\/p><p><br \/>10.2. \u00cen caz de neconformitate, Cump\u0103r\u0103torul ne poate contacta la datele din sec\u021biunea 1, cu descrierea problemei \u0219i, dac\u0103 este posibil, fotografii.<\/p><p><br \/>10.3 Condi\u0163ii de acordare a garan\u0163iei: <br \/>Garan\u0163ia nu acoper\u0103: defectele cauzate de uzura natural\u0103, agresiune mecanic\u0103, manipularea defectuoas\u0103 \u015fi\/sau de punerea \u00een oper\u0103 a produsului f\u0103r\u0103 respectarea recomand\u0103rilor PM, \u00eentre\u0163inerea necorespunz\u0103toare sau lipsa de \u00eentre\u0163inere, utilizarea produsului \u00een alt scop decat cel destinat; reclama\u0163iile privind varia\u0163iile de culoare.<br \/>Garan\u0163ia pentru produsele puse \u00een oper\u0103 este pierdut\u0103 dac\u0103 se constat\u0103 c\u0103 exist\u0103 deficien\u0163e de montaj cauzate de neglijen\u0163\u0103 sau rea voin\u0163\u0103 din partea montatorului.<br \/>Garantia nu acopera deterior\u0103ri generate de: cutremur, inunda\u0163ie, mediu salin, umezeal\u0103, uragan, grindin\u0103, tornad\u0103, furtun\u0103 violent\u0103 sau orice alt dezastru natural, altul dec\u00e2t cele specificate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-327145f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"327145f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">11. UTILIZAREA SITE-ULUI <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b5db7a elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9b5db7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Site-ul trebuie folosit conform legii \u0219i acestui document. Sunt interzise: furnizarea de date false, utilizarea de robo\u021bi sau scripturi automate pentru extragerea datelor, \u00eencerc\u0103rile de a perturba func\u021bionarea Site-ului sau de a accesa neautorizat sisteme, precum \u0219i orice activitate ilegal\u0103 sau care prejudiciaz\u0103 V\u00e2nz\u0103torul ori al\u021bi utilizatori.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76ebe11 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"76ebe11\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">12. PROPRIETATEA INTELECTUAL\u0102  <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0507835 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0507835\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Toate elementele Site-ului (texte, imagini, logo-uri, grafic\u0103, structur\u0103) sunt proprietatea PM ALUMINIUM LINE SRL \u0219i sunt protejate de legisla\u021bia privind drepturile de autor. Este interzis\u0103 copierea, reproducerea sau utilizarea lor \u00een scop comercial f\u0103r\u0103 acordul nostru scris.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5e8937 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f5e8937\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">13. R\u0102SPUNDERE<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aad2e2 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0aad2e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>13.1. Nu r\u0103spundem pentru \u00eentreruperi temporare ale Site-ului cauzate de mentenan\u021b\u0103 sau de factori externi, pentru utilizarea necorespunz\u0103toare a Produselor sau pentru daune indirecte, \u00een limita permis\u0103 de lege. Nicio prevedere din acest document nu limiteaz\u0103 drepturile legale ale consumatorilor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-745edf0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"745edf0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">14. FOR\u021aA MAJOR\u0102<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ca46a0 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5ca46a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nicio parte nu r\u0103spunde pentru neexecutarea obliga\u021biilor contractuale dac\u0103 aceasta este cauzat\u0103 de un eveniment de for\u021b\u0103 major\u0103, astfel cum este definit de lege. Dac\u0103 evenimentul dureaz\u0103 mai mult de 15 zile, oricare parte poate notifica \u00eencetarea Contractului, f\u0103r\u0103 daune-interese.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-463d2c2 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"463d2c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">15. PROTEC\u021aIA DATELOR CU CARACTER PERSONAL \u0218I COOKIE-URI<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c16ce elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"32c16ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Datele personale sunt prelucrate \u00een conformitate cu Regulamentul (UE) 2016\/679 (GDPR), conform <strong>Politicii de Confiden\u021bialitate <\/strong><a href=\"https:\/\/tsvline.com\/ro\/politica-prelucrare-date\/\">link<\/a>. Utilizarea cookie-urilor este descris\u0103 \u00een <strong>Politica de Cookie-uri<\/strong> <a href=\"https:\/\/tsvline.com\/ro\/politica-cookies\/\">link<\/a>. Ambele fac parte integrant\u0103 din acest document.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c4afee elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9c4afee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">16. SESIZ\u0102RI, RECLAMA\u021aII \u0218I SOLU\u021aIONAREA LITIGIILOR  <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b45f85 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6b45f85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>16.1. Sesiz\u0103rile \u0219i reclama\u021biile se transmit la <a href=\"mailto:info@tsvline.ro\">info@tsvline.ro<\/a> sau la datele de contact din sec\u021biunea 1. Vom r\u0103spunde \u00een maximum 30 de zile calendaristice.<\/p><p>16.2. Consumatorii pot apela la solu\u021bionarea alternativ\u0103 a litigiilor (SAL): <a href=\"https:\/\/reclamatiisal.anpc.ro\/Despre-noi\/ref\/footer_3_5\">https:\/\/reclamatiisal.anpc.ro\/Despre-noi\/ref\/footer_3_5<\/a><\/p><p>16.3. Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor (ANPC): <a href=\"https:\/\/www.anpc.ro\">www.anpc.ro<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d17f66 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9d17f66\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">17. LEGEA APLICABIL\u0102 \u0218I JURISDIC\u021aIA  <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f0c99e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0f0c99e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Prezentul document este guvernat de legea rom\u00e2n\u0103. Litigiile se vor solu\u021biona pe cale amiabil\u0103; \u00een caz contrar, de instan\u021bele judec\u0103tore\u0219ti rom\u00e2ne competente din raza sediului V\u00e2nz\u0103torului (Cluj-Napoca), f\u0103r\u0103 a se aduce atingere drepturilor consumatorilor de a se adresa instan\u021bei de la domiciliul lor, potrivit legii.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i condi\u021bii V\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie acest document \u00eenainte de a plasa o comand\u0103. Prin utilizarea site-ului \u0219i prin plasarea unei comenzi, confirma\u021bi c\u0103 a\u021bi citit, a\u021bi \u00een\u021beles \u0219i a\u021bi acceptat prezentii Termeni \u0219i Condi\u021bii. 1. DATE DE IDENTIFICARE ALE V\u00c2NZ\u0102TORULUI Site-ul www.tsvline.ro (denumit \u00een continuare \u201eSite-ul\u201d) este operat de:\u2022 Denumire: PM [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2218","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termeni \u0219i condi\u021bii | TSV\u00ae<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i condi\u021bii | TSV\u00ae\" \/>\n<meta property=\"og:description\" content=\"Termeni \u0219i condi\u021bii V\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie acest document \u00eenainte de a plasa o comand\u0103. Prin utilizarea site-ului \u0219i prin plasarea unei comenzi, confirma\u021bi c\u0103 a\u021bi citit, a\u021bi \u00een\u021beles \u0219i a\u021bi acceptat prezentii Termeni \u0219i Condi\u021bii. 1. 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